Case Study | Heist | Head of Operations

START-UPS | E-COMMERCE | HEAD OF OPERATIONS | ASSOCIATE |

PERMANENT HIRE | LONDON |

 

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Since the brand’s inception in 2015, Heist has redefined how tights can feel and wear — and evolved from London fashion editors’ favourite, to become the go-to tights brand for discerning women around the world. The successful mmo member previously worked at McKinsey & Company as a consultant and graduated from Columbia University.


About the  role

> Solidifying, expanding and managing our supply chain

> Driving operational efficiencies across all departments

> Managing a customer service department devoted to creating brand advocates out of customers with complaints and concerns

Job requirements

> Minimum of 3 years work experience at a blue-chip employer (preferably in consulting or a comparable discipline)

> Great academic record

> Exceptional analytic capabilities


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