Webhelp is the N°3 European customer experience outsourcing provider with ~30,000 employees across ~20 countries.
They advertised on movemeon for a freelance role. The successful movemeon member is a McKinsey consultant and an HEC graduate.
About the freelance role
- Design/embed Webhelp improved global performance management model
- Facilitate global working team to design Webhelp improved global performance mgt model (practices, tools, systems) along each step of the value chain
- Define objectives, mobilise team, facilitate working sessions, codify, drive cross-team collaboration, coordinate with all parties to develop the solution
- Strategic Vision
- Managing the team